Online Counselling | Virtual Counselling | e-Counselling

Online Counselling allows you to have your customized approach to feeling better – Right from your home or office!

What are online consultations?

Online consultations provide online counselling for personal, professional and social issues via the Web. Also called “Internet therapy”, “e-therapy”, and “cyber-counselling”, Our online sessions are provided by credentialed mental health professionals.

GenesisSquared offers online counselling in three ways:

  • Online Therapy Video CounsellingVideo (SKYPE) Counselling
  • Online Therapy Telephone CounsellingTelephone Counselling
  • Online therapy Email counsellingEmail Counselling

Online Counselling is NOT suitable for mental health emergencies or crisis intervention, please dial 911 or go to your local hospital or healthcare facility now.

Who chooses online therapy?

  • Patients traveling or on vacation
  • Shut-ins and those living in assisted care
  • Seniors
  • Those with mobility Issues
  • Busy executives
  • People who do not live in the Toronto area but who want to access expert care

Sometimes a form of online counselling can support a face-to-face client who is traveling, on extended leave or is unable to make their usual meeting with their therapist.

And Online Counselling provides you with:

  • Comfort of your own home or office
  • Convenience
  • No travel time
  • Ability to work with a non-local therapist
  • Privacy

In todays world of advancing technology some people find it a bit easier to discuss their lives through technology. On-line and e-mail therapy can be a more comfortable fit for some people.

Online counselling is best suited to coaching and counselling and is not to be considered a substitute for face-to-face psychotherapy.

VIDEO (SKYPE) Counselling

Online Counselling Video Counselling

Using video conferencing services we are able to talk ‘face-to-face.’ A free video phone service is SKYPE. It is a free service that can be downloaded from the web here.

Appointments are pre-paid here. Once you have purchased a block of time, the appointment is scheduled via email or on the telephone. Purchase your session(s) then contact us.

We will then send you an ‘Intake Form’ that must be completed and returned by your second session.

We meet online at the agreed upon time. Just like in-person appointments, 24 hours notice is required to cancel or re-schedule.

For More Information on Video Counselling click here.

Telephone Counselling

Online Counselling Telephone Counselling

Telephone Counselling, is a form of counselling that can provide you support and guidance through those challenging times and situations in life. Just like meeting one on one, telephone sessions, are scheduled to begin and end at a very specific point in time. It is important that you conduct the session from a room in your home or office that is private, and free of noise and other distraction.

Appointments are pre-paid here. Once you have purchased a block of time, the appointment is scheduled via email or on the telephone. Purchase your session(s) then contact us or ideally call us at 1(800) 699-3396.

We will then send you an ‘Intake Form’ that must be completed and returned by your second session.

We meet online at the agreed upon time. Just like in-person appointments, 24 hours notice is required to cancel or re-schedule.

For more information on Telephone Counselling click here.

Email Counselling

Online Counselling Email Counselling

Email counseling is a form of counselling that can provide you support and guidance and is best suited to coaching or counselling for smaller specific issues. Email affords us both the chance to think through what we say and how we say it. This can lead to a more profound, insightful and careful conversation.

Online Counselling / Psychotherapy can be done through your personal email, or using other more secure and free email sites like Hush email or Sendic.* Your email is responded to by a certified therapist who will provide you with a customized and holistic approach to help you find solutions to your issues of concern. There is no need to leave your home or office!

Appointments are pre-paid here. Once you have purchased a block of emails you will be sent an introductory email to which you can response with your concern or issue. The therapist will in turn reply to your email. Each email after the introduction, sent by the therapist, is considered one email session. Purchase your emails(s) here.

For a more detail description of Email Counselling please click here.


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